Terms of Use

By creating an account, embedding the widget, or otherwise using Webolute Pulse, you agree to these Terms and our Privacy Policy. If you use the service on behalf of a company, you represent that you have authority to bind that company.

Webolute Pulse provides an AI-assisted chat widget and related dashboard tools that answer questions using the business information you provide, capture leads, and notify your team. Features, limits, and pricing depend on your plan and may evolve over time. We may modify, suspend, or discontinue features with reasonable notice when practical.

You are responsible for safeguarding login credentials and for activity under your account. Provide accurate registration information and keep it updated. Notify us promptly of unauthorized use. We may suspend accounts that appear compromised or that violate these Terms.

You retain ownership of content you submit (including business information, FAQs, documents, website content, and other information you upload). You grant Webolute a limited license to host, process, and display that content solely to operate Webolute Pulse for you.

You agree that you will not:

• Use the service for unlawful, harmful, deceptive, or abusive purposes
• Upload content you do not have rights to use
• Attempt to reverse engineer, disrupt, or overload the service
• Resell or sublicense the service except as expressly allowed
• Use the widget to collect sensitive personal data without a lawful basis and appropriate notices

AI replies are generated from your knowledge content and model providers. Outputs may be inaccurate or incomplete. You are responsible for reviewing critical information, configuring your knowledge base carefully, and ensuring your use of visitor data complies with applicable laws (including marketing and privacy rules). You are responsible for reviewing and maintaining the accuracy of the information you provide to Webolute Pulse.

Paid plans renew automatically until canceled. Fees are stated at checkout or on our pricing page and exclude applicable taxes unless noted. Refunds are governed by our Refund Policy. Failure to pay may result in suspension or termination of access.

We reserve the right to change our subscription plans or pricing. Any changes will not affect your current billing period and will apply only to future renewals or new subscriptions after reasonable notice.

Any optional setup, onboarding, customization, consulting, or other professional services purchased separately from a subscription are subject to these Terms unless otherwise agreed in writing. Completion of such services does not extend or modify your subscription unless explicitly stated.

You agree not to use Webolute Pulse in a manner that interferes with the service, attempts to bypass plan limits, or places an unreasonable burden on our infrastructure. We may suspend or restrict accounts engaged in abusive, fraudulent, or excessive use.

Webolute Pulse, including software, branding, and documentation, is owned by Webolute or its licensors. Except for the limited rights granted to use the service, no IP rights are transferred to you.

The service may rely on third parties (hosting, email, AI service providers, payments). Your use of those components may be subject to additional terms. We are not responsible for third-party outages beyond our reasonable control, though we will work to restore service where feasible.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT AI OUTPUTS WILL MEET YOUR REQUIREMENTS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WEBOLUTE AND ITS AFFILIATES WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL. OUR TOTAL LIABILITY ARISING OUT OF THESE TERMS OR THE SERVICE WILL NOT EXCEED THE AMOUNTS ACTUALLY PAID BY YOU FOR Webolute Pulse DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

You agree to indemnify and hold harmless Webolute from claims arising out of your content, your visitors’ use of the widget, your violation of these Terms, or your violation of applicable law.

You may stop using the service at any time. We may suspend or terminate access if you breach these Terms or if required for security or legal reasons. Upon termination, your right to access and use Webolute Pulse will immediately cease, although we may retain certain information where required by law or as described in our Privacy Policy. Sections that by nature should survive (including IP, disclaimers, liability limits, and indemnity) will survive termination.

These Terms are governed by the laws of the United Arab Emirates, without regard to conflict-of-law principles. Courts in Dubai, UAE shall have exclusive jurisdiction, subject to any mandatory consumer protections that apply to you.

If you have any questions about these Terms, please contact us at [email protected].

We may revise these Terms from time to time. We will update the “Last updated” date and, when changes are material, provide additional notice when reasonable. Continued use after the effective date constitutes acceptance.